You can still search [dic] when "less is more"
I found a bug while conducting a search for restaurant safety ratings for Dick's Drive In via King County's search user interfaces and notified the county website.
The searches were conducted in relation to this post: [public health inspection signs as potential search seeds](/pposts/2023/08/29/public-health-inspection-signs-as-potential-search-seeds)
I got quick reply that they'll pass it on and they shared a nice search tip / reminder that sometimes "less is more": I can also get useful results by searching just [Dic] and [Dick] (though not [Drive]).1
subject: bug in search restaurant safety ratings interface
to: WebsiteFeedback@kingcounty.gov
Hi, I noticed that I have to manually escape the single apostrophe in Dick's to search Dick's Drive-In?
[Dick's] doesn't work, you must use [Dick''s]? @ Search restaurant safety ratings https://kingcounty.gov/en/dept/dph/health-safety/food-safety/search-restaurant-safety-ratings#/
Here is the exception when I search [Dick's]:
[ omitted ]
Here I cannot tell what the issue is, but I was able to search by address? @ Restaurant inspection information https://info.kingcounty.gov/health/ehs/foodsafety/inspections/search.aspx
Thanks!
Daniel
That's nice to know. Thanks! Super helpful.
It'd be really slick to have a little "Search Tip" appear if there are no results (like when searching [Drive]) or an error (though I imagine your logs will tell you if this is a problem worth mitigating in that way or not).
Thank you for the speedy response.
See also: tags: micro-interactions-in-search
Asides
Footnotes
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Searches on this interface are not directly linkable (for instance, providing a share link or following the OpenSearch protocol2), but you can see the results from public API (which is visible in the console log of error-prone searches):
https://info.kingcounty.gov/healthservices/RestaurantInspectionsPublicAPI/api/business/1/alpha/47.0845/-122.5284/47.7803/-121.0657/0/0/25/Drive ↩
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See also browser site search shortcuts ↩